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Sorpaid Delivery & Returns Policy

Our products are delivered as electronic files or 3rd party software products delivered by CD-ROM. In the case of physical products, these will be shipped within 10 working days of receipt of your order.

Products are supplied as described on the Sorpaid Shop web site. Refunds will only be issued if you can demonstrate one of the following:

1. That the product you purchased is not fit for purpose
2. We are unable to deliver the product
3. That the transaction can be proved to be fraudulent.
4. In the case of physical products, that it was not delivered to you.
5. You cancel the order within 7 days of purchase.

In such circumstances, we will provide part or full refund to the debit / credit card used to purchase the product via the Worldpay RBS system only.

Please also see our Terms & Conditions of Sale. These do not affect your statutory rights.

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01904 797387    info@sorpaid.com

Acomb Grange, Grange Lane, York. UK. YO23 3QZ

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